Dr Hart's patients: Dear Patients,

I am writing to inform you that my family medicine practice will be closing.

After careful consideration, I will be changing my scope of practice to provide care in urgent care and to expand my women’s health and menopause clinic.

Unfortunately I will not be able to take any of my current family medicine patients with me, and women's health patients  will have to be referred back to me by their new primary care provider.

I will also continue my migraine Botox clinic. Patients currently receiving Botox treatments will be contacted with information about continuing their care at my new office.  

Papillon Medical, Calgary  

Gulf Canada Square #311 401 9 Ave. SW
Calgary, AB T2P 3C5
P: 1 403-263-0661
F: 1 403-233-9026

It has been a privilege to care for you over the past 15 years. I sincerely thank you for your trust, and I wish you all the very best going forward.

• Last day seeing patients: August 14, 2026
• Clinic closure date: August 17, 2026

This notice is being provided more than 90 days in advance to support your transition to a new healthcare provider.

I strongly encourage you to begin looking for a new family physician as soon as possible.

You may register with:

• Alberta Find a Provider https://albertafindaprovider.ca

You may also:

• Contact clinics in your area that are accepting new patients
• Ask your specialist(s) if they can assist with interim care
• Access services through your local Primary Care Network for unattached patients https://CWCPCN.com

Dr. Arjang and Dr. Fatoorechi will continue their practices at Innovations medical. 

Until my final clinical day, I will continue to provide medically necessary care.

As the closure date approaches, priority may be given to:

• Urgent medical concerns
• Transition planning

I may not be able to complete:

• New non-urgent referrals or imaging
• Insurance or third-party forms
• Long-term or complex paperwork

• Please ensure your medications are reviewed before closure
• I will provide reasonable prescription renewals to support continuity of care (short-term bridging only)
• Review any outstanding test results prior to closure

If you have:

• Standing orders under my name - Please destroy them and get a new standing order from your new doctor.
• Booked imaging (e.g., MRI, CT) or specialist visits → these may proceed as planned

➡️ Please ensure your new provider’s name is updated with those services so results are directed appropriately.

If you are receiving controlled medications and are having difficulty finding a new prescriber, you may contact:

• Virtual Opioid Dependency Program
• https:/VODP.ca
  
  • Phone: 1-844-383-7699

This program may assist with ongoing prescribing and support where appropriate.

After the clinic closes:

• PCN services like primary care nursing - Margot and psychology services - Julie,  at this clinic will no longer be available, so please conclude your treatment goals with them  
• If you have been working with Fausta the pharmacist, you may reach out to her at her pharmacy https://pennyfausta.com

Due to the size of most patients charts we are unable to fax more than a summary to your new doctor. Instead we can copy your file to a flash drive/memory stick. We ask that you come in to sign a release form and the front desk staff will prepare it for you, for pick up. 

Due to the hardware and time involved we ask $25 per flash drive. 

• Dr Arjang and Dr Fatoorechi's patients charts will be transferred electronically to Innovation medical, and no further action need to be taken by their patients.
• Patients of dr. Hart who transfer to other doctors at Innovations West or South will also be sent electronically during the chart transfer. 

• A copy of your medical records will also be securely retained in accordance with Alberta’s Health Information Act.

• After clinic closure:
• Information about how to request your records will be available through the
  College of Physicians and Surgeons of Alberta website https://CPSA.ca
• A reasonable administrative fee may apply, as permitted by legislation
• Important:
• Clinic phone, email, and patient portal access will not be available after closure
• Please download or save any needed information before August 27, 2026
• Most key health information (lab results, imaging, specialist reports) is available to healthcare providers via:
• Alberta Netcare
• Connect Care
• You may also access parts of your health information through:
• MyHealth Records

If you are unable to secure a new family physician before my final day, I will work with you to:

• Provide short-term medication coverage
• Outline interim care plans
• Help ensure safe transition of care

I recognize that changes in medical care can be stressful, particularly for patients with ongoing or complex health needs.

It has truly been a privilege to be part of your care. I encourage you to book an appointment soon so we can plan your transition thoughtfully.

Sincerely,
Dr. Michelle Hart